I am surprised at your viewpoint in terms of the general service, and both the friendliness and helpfulness of the staff, as this is an area where we invariably receive a great deal of praise and positive comment, as clearly attested to by the many previous reviews on this forum. I am sorry if you felt that this was not the case during your stay. However, I must take exception to your comments regarding the nationality of some of our team members, as well as their command of the English language; all our staff are thoroughly trained, speak far better English than indeed many of our guests, and to demean their hard work in this manner is frankly offensive.
My team and I care deeply for Stoke Place, our guests whom we look after every day, and are proud of both the thanks and wonderful feedback we generally receive from them personally. We have a very exciting future ahead of us, and look forward to the investment and reinvention planned in the months and years to come under the new ownership of Cairn Hotels.
Lovely wedding venue, food very good considering it was a large group.
Service excellent, breakfast good. Room a bit of a squish getting round the ending of the bed but otherwise fine, comfy bed, nice bathroom. Wifi worked well too which makes a change from a lot of places. Thank you for your wonderful feedback, and we all look forward to seeing you again at Stoke Place in the near future; our newly refurbished destination restaurant is due to launch at the beginning of September, and will be a great opportunity to gain a glimpse into the very exciting future at Stoke Place.
We stayed here on our way to lunch in Marlow. Beautiful house set in stunning grounds. The rooms were spacious and well thought out. Lovely spacious bathroom with a huge shower. Good range of toiletries and really thick towels. Everything was of good quality.
The bed however was very noisy. Fine for a good nights sleep but just don't try anything other than sleeping on it. Lovely coolly decorated bar and a great outside seating area. Bar closes at 11pm which i thought was a little early for residents. Couldn't really fault the place. Lovely pub 3 minutes across the road if you fancy a chilled out evening. Thank you so much for your lovely review, and I am pleased to see you enjoyed staying with us so thoroughly; do come and see us again soon, we have some extremely exciting developments in the restoration and refurbishment of the house and grounds starting imminently, which I am positive you will appreciate as further enhancing what is already a wonderful property.
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Date of stay: July Trip type: Travelled as a couple. Ask Lynn M about Stoke Place. Report response as inappropriate Thank you. We appreciate your input. See all reviews. Nearby Hotels.
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